Migration and troubleshooting

Import and export individual services

How do I move service data into or out of Tidy24?

Open Reservations → Cleaning Settings → Individual Services. Use Import to upload and validate service rows, or Export to download the current service list. Categories and pricing relationships may still need review after import, so test a service in the customer booking flow before publishing it.

Before you begin

Keep a copy of the source data and decide which records must be available on day one. Automatic import is useful for structured records, but it does not replace checking prices, relationships, availability, and customer-facing wording.

Verify the result

After an import or manual migration, open the relevant list and compare a few records with the source system. Then complete a test booking and confirm the total, duration, staff availability, and customer details.

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