Privacy Policy

Tidy24

• Headquarters: Smila, Ukraine
• Email: privacy@tidy24.com
• Phone: +380 500 800 200

You may also reach our Data Protection Contact at privacy@tidy24.com for any privacy-related inquiries.

This Privacy Policy applies to all users of tidy24.com and related subdomains, our mobile and web applications, and any services we provide. It explains:

• What personal data we collect
• Why and how we use it
• With whom we share it
• Your rights under EU/UK GDPR, CCPA, PIPEDA, and other laws
• How to contact us about your privacy

We collect the following types of data:

We use your data for the following purposes:

• Service Delivery: account setup, scheduling, invoicing, notifications
• Support: troubleshooting, customer inquiries
• Billing: payment processing, refunds, invoices
• Improvement: usage analytics, A/B tests, feature optimization
• Marketing: newsletters & offers (only if you’ve opted in)
• Compliance: fraud detection, legal obligations

• Contract performance (Art. 6(1)(b)) – to fulfill our agreement
• Legal obligation (Art. 6(1)(c)) – comply with laws (tax, finance)
• Legitimate interests (Art. 6(1)(f)) – security, platform improvement
• Consent (Art. 6(1)(a)) – for marketing & non-essential cookies (you can withdraw anytime)

We do not sell your personal information. We share it only with:

• Service providers: hosting, payments, analytics, email delivery
• Affiliates: for unified support and reporting
• Authorities: as required by law (subpoenas, court orders)
• Business transfers: merger/acquisition, always under confidentiality

We use cookies for:

• Strictly Necessary: core platform functions
• Performance & Analytics: usage measurement
• Marketing & Advertising: relevant offers (with consent)

Manage your preferences via our Cookie Policy or the “Manage Preferences” link in our cookie banner.

We retain data while your account is active or as needed to:

• Provide services
• Comply with legal obligations
• Resolve disputes, enforce agreements

Afterward, we securely delete or anonymize personal data per our retention schedules.

We implement robust safeguards, including:

• Encryption: TLS 1.2+ in transit; AES-256 at rest
• Access Controls: role-based permissions; 2FA for staff
• Audits: regular vulnerability scanning & penetration tests
• Incident Response: documented breach protocol and notifications

Your data may be stored or processed in Ukraine, the U.S., or other countries. We rely on:

• EU Standard Contractual Clauses (SCCs) for EU/UK transfers
• PIPEDA-compliant safeguards for Canadian data

Depending on your jurisdiction, you may have the right to:

To exercise any right, please email privacy@tidy24.com or use your account dashboard. We will respond within applicable legal timeframes.

Under the California Consumer Privacy Act (CCPA), California residents also have:

• The right to know what personal data we collect, use, share, or sell
• The right to request deletion of personal data
• The right to opt-out of the “sale” of personal data (we do not sell your data)
• The right not to receive discriminatory treatment for exercising these rights

Under the EU GDPR and UK Data Protection Act 2018, you may:

• Lodge a complaint with your supervisory authority (e.g., ICO in the UK, CNIL in France)
• Withdraw consent at any time for processing based on consent

Under PIPEDA and applicable provincial laws, Canadian residents have:

• The right to access and correct personal data
• The right to file a complaint with the Privacy Commissioner of Canada

Our services are intended for business users aged 16 or older (18+ in certain regions). We do not knowingly collect personal data from individuals below this age.

We may update this Privacy Policy to reflect changes in our practices or legal requirements.

• We will post any changes here with a new “Last updated” date.
• Continued use of our services after changes constitutes acceptance.

For any questions or to exercise your data protection rights under GDPR, CCPA or PIPEDA, please contact:

Tidy24 (Beta)

• Smila, Ukraine
• Phone: +380 500 800 200
• Email: privacy@tidy24.com

We aim to respond to all inquiries within 30 days or sooner as required by law.