Bookings and operations

Edit, reschedule, or cancel a reservation

How do I edit, reschedule, or cancel a reservation?

Open the reservation from the schedule and review its current status before changing it. When moving or cancelling a booking, confirm the new time, staff assignment, customer communication, and any payment or policy effect before saving.

Before you begin

Make sure the location, services, and pricing choices that this workflow depends on are already configured. Use the linked guides when a prerequisite is missing.

Follow the workflow

Work through the relevant company screen in order. Save only after checking the customer-facing effect of each setting, especially the price, estimated duration, and available time.

Verify the result

Check the company calendar and, when the workflow affects customers, repeat the same action from the public booking page. The final result should match the service, staff availability, location hours, and rules you intended to publish.

Related guides

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